Customer Requirement:
A rapidly growing technology firm with 8,000 employees was grappling with an escalating challenge in its identity lifecycle management. While they had an Identity Governance and Administration (IGA) tool in place, a critical gap persisted: User Access Reviews (UARs) for terminated or transferred employees were predominantly manual. This meant HR lifecycle events (hires, terminations, transfers) were often disconnected from timely access adjustments.
The catch
- Manual Triggering: Security teams had to manually initiate UARs and access revocations based on delayed HR notifications.
- Orphan Accounts: Disconnected systems and human error frequently led to terminated users retaining access for days or even weeks.
- Compliance Gaps: Auditors frequently flagged delays in access removal for departing employees, posing significant security and compliance risks.
- Resource Drain: Hundreds of hours were spent monthly on manually tracking, verifying, and remediating access for movers and leavers.
- Inconsistent Policies: Different departments or system owners handled access reviews differently, leading to an inconsistent security posture.
They urgently needed a solution that could automatically trigger and complete access reviews and remediations whenever an employee’s status changed, ensuring immediate security and compliance without added manual burden.
How BAAR-IGA Solved It:
🔗 Real-Time HR Integration for Event-Driven UARs
BAAR-IGA established a direct, real-time integration with the customer’s HR system (HCM). This enabled immediate detection of critical lifecycle events like termination, department transfer, or role change.
BAAR-IGA then:
- Automatically triggered a UAR specific to the user and the event.
- Identified all active entitlements across connected applications and systems.
- Initiated pre-configured workflows for access revocation or modification, without human intervention.
- Ensured data consistency between HR records and actual access permissions.
This eliminated the delays and risks inherent in manual notification and initiation processes.
⚙️ Configurable Workflows for Dynamic Access Control
BAAR-IGA’s powerful workflow engine allowed the customer to define precise, event-specific access policies. For instance:
- Termination: Automatically trigger a UAR and initiate full access revocation across all systems.
- Department Transfer: Trigger a UAR, remove access no longer relevant to the new department, and provision new required access.
- Role Change: Review current entitlements against new role requirements and adjust automatically.
These workflows could be configured to include multi-stage approvals if necessary, providing flexibility while maintaining automation. The system also offered real-time reconciliation, immediately flagging any discrepancies between intended and actual access.
📊 Enhanced Auditability and Continuous Compliance
With BAAR-IGA, the customer gained unprecedented visibility and control over access changes driven by lifecycle events.
This resulted in:
- Comprehensive audit trails: Every automated UAR, access review, and remediation action was meticulously logged and time-stamped.
- Reduced audit findings: The consistent and timely enforcement of access policies significantly mitigated compliance risks related to orphan accounts and inappropriate access.
- Real-time reporting: Compliance teams could generate instant reports showing access status post-termination or transfer, demonstrating adherence to internal policies and external regulations.
The solution transformed a high-risk, manual process into a fully automated, compliant, and continuously auditable one.
The Result?
- 100% automation of UARs triggered by HR lifecycle events.
- Elimination of orphan accounts within minutes of termination.
- Significant reduction in compliance audit findings related to access control.
- IT & Security team savings of 5000+ hours annually by eliminating manual review initiation and access clean-up.
- Enhanced overall security posture by ensuring timely and accurate access adjustments.
Thanks to BAAR-IGA’s event-driven automation, the customer achieved continuous compliance and operational excellence, turning a major pain point into a seamless, secure process.
