Customer Requirement:
A global enterprise with thousands of employees across regions was shocked to discover a recurring audit failure — users who had left the company months ago still had active accounts in cloud systems and internal infrastructure.
Despite having Active Directory (AD) and a structured HR system, their offboarding process was largely manual, siloed, and reactive.
The catch
- Orphaned Accounts: Departed employees remained active in AD, sometimes with elevated privileges.
- Shadow Access: Users without an active manager or organizational context were slipping through governance checks.
- Audit Red Flags: Systems like VPNs, SaaS platforms, and admin consoles still showed terminated employees in their user lists.
- Compliance Risks: Regulatory violations and cybersecurity gaps were now a board-level concern.
They needed a proactive, intelligent mechanism to continuously detect and flag orphaned identities — across both AD and applications.
How BAAR-IGA Solved It:
🔗 Continuous Monitoring Across HR, AD, and Applications
BAAR’s Offboarding Integrity Engine operates in real-time, correlating data across multiple sources:
- HR System: Tracks employee status (active/terminated).
- Active Directory: Monitors if the user exists and whether their manager is still active.
- Application Logs: Scans user access in SaaS, cloud infra, and on-prem tools.
This enabled three core detections:
- Terminated Employees Still in AD
BAAR flags users who are marked as exited in HR but remain active in AD. - Orphaned Users with No Active Manager
If an employee’s manager has been terminated and not reassigned, BAAR detects and escalates it. - Ghost Access in Applications
BAAR regularly audits app user lists against HR data to find terminated employees still consuming access.
Security and Operational Impact
Closed Compliance Gaps: The customer was able to pass external audits with clean logs and documented offboarding trails.
Proactive Access Hygiene: BAAR flagged identity risks before they became security incidents.
Faster Revocation: No waiting on manual syncs — terminated users were isolated within hours, not weeks.
Reduced Risk Surface: Minimizing lingering access helped tighten their zero-trust posture.
No More Surprises: Real-time dashboards gave IT and GRC teams clear visibility into stale or orphaned accounts.
The Result?
- 90% reduction in orphaned accounts across cloud and on-prem systems
- Automated controls replacing spreadsheet-based offboarding tracking
- Enhanced audit readiness and reduced likelihood of regulatory penalties
- A more secure, governed, and responsive identity lifecycle
With BAAR, the customer didn’t just automate offboarding — they turned it into a continuous, intelligent process that protects both compliance and security.
